FAQ

Frequently asked questions

Are all your products natural?

Yes! This is a huge part of our offering. We are proud to say, every product we stock is 100% natural and organic where possible. We use only the highest grade ingredients for your wellbeing. And the reason is, we use all our products on ourselves, our children and we gift them to those we love. If we wouldn't use it - we don't sell it - end of story.



Can I create my own curated gift box?

Absolutely! We love personalising our curated boxes! Have a look through all the items in our store and once you have compiled a list just contact us and we will provide an obligation free quote. From there you can add or subtract as you wish. We are also happy to provide our reccomendation for a customised box if you provide some details on the recipient. Contact us through the website and we are happy to email or call you to discuss. For more information please go to our "Create your own" page.



What is your shipping policy?

Bundles of Bliss is based in Yamba NSW, and we are proud to offer free local delivery to Yamba and surrounds. Australia wide it is a flat shipping fee of $15 for standard delivery. Generally we say it should arrive within 3- 7 business days pending on Australia Post. If you would like your purchase to arrive sooner we offer express delivery for a flat fee of $18 Australia wide. International shipping costs vary so we please contact us for further information once you have selected your items. We love our international customers and don't want you to miss out.



Where do you source your products?

Most of them are handcrafted right here in Yamba! We love supporting local artisans who pour their heart and souls into their work. All products are made right here in Australia as we really want to keep our carbon footprint low.



I'm an Australia artisan, would you be interested in stocking my products?

We would love to see your work! If you create an item you feel would be a great addition to our offerings and curated boxes then absolutely contact us. We are always open to supporting Australia business and welcome your submission.



What is your return policy?

At Bundles of Bliss we stand behind our products. They are the items use use on ourselves, on our children, in our homes and that we gift to our loved ones. We know you will love them as much as we do. Having said that, if you are not satisfied with your order for any reason, please contact us and we will provide you with a refund or exchange. ​ Please be aware, all our items are handcrafted using natural ingredients, different batches can vary slightly in colour, texture or scent. However this in no way affects the quality of the product.



Do you offer a wholesale or private label service?

We sure do! If you see something you would like to stock in your physcial or online store, contact us for wholesale pricing option. If you see something you would like your label on, this is also an option. Not all products are available to private label so please contact us for more information.



I'm getting married, can you help me create a georgous wedding guest gift bundle?

Yes yes yes! Browse the shop and see what takes your fancy. Contact us and together we can come up with a great wedding guest gift idea to thank your guests for attending. We can even tailor any packaging to your needs, so it could say "Thank you from Mr & Mrs Fields", as an exmaple.



My product looks slightly different to the picture in the store?

All our products are handcrafted by local Artisans, and as they use natural ingredients, there can be slight variations in colour, shape, scent. However this does not affect the quality of the product in any way. If anything we love them even more, knowing this is how genuine, non synthetic products are produced.



I host an airbnb, can you supply me with gifts or packs I can give my guests?

Yes. We work with many airbnb hosts to supply your guests with little gift packs applicable to the property. An example of such is bath bombs or shower steamers depending on your bathroom set up. Most hosts find providing such a personalised gift increases their review and positive feedback rate. Contact us to discuss the best option for your property and bulk order pricing options.